Privacy Policy
Protecting Your Privacy 
At Janitorial Essentials, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website.
By using our site, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of data:
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Identity Data: Name, username, date of birth, gender.
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Contact Data: Billing address, delivery address, email address, phone numbers.
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Financial Data: Bank account and payment details.
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Transaction Data: Purchase history and payment information.
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Technical Data: IP address, browser type, login data, device information.
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Profile Data: Account passwords, preferences, feedback.
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Usage Data: Website interaction, pages visited, session time.
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Marketing & Communications Data: Preferences regarding marketing communications.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We also use aggregated and anonymized data for analytics without identifying you individually.
How We Collect Your Data
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Directly from You: When you provide information via forms, accounts, or communications.
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Indirectly: Through third parties and social media platforms (with your permission).
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Automatically: Via cookies and analytics tools when you browse our site.
How We Use Your Information
We use your information to:
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Provide and deliver products and services.
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Manage your account and transactions securely.
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Send updates, promotions, and marketing offers.
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Improve our website and customer experience.
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Comply with legal obligations and prevent fraud.
How Long We Retain Your Information
We retain your personal data for as long as needed to fulfill the purposes outlined in this policy, including legal and accounting requirements. Generally, data is held for a minimum of six years.
Social Media
You might give us permission to access your information from messaging services like Facebook, LinkedIn and Twitter. This access will depend on your settings or the privacy policies for the particular social media site.
When you are using our website we collect information
Upon visiting our website, information about your visits is recorded and stored. Please read our cookies policy for more details.
Your Data Protection Rights
Under the GDPR, you have rights to:
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Access your personal data
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Correct inaccurate information
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Request deletion (right to be forgotten)
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Restrict or object to data processing
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Request data portability
Please contact us if you wish to exercise any of these rights.
Security of Your Information
We have implemented strong security measures to prevent unauthorized access, misuse, loss, or disclosure of your personal information. Access to your data is limited to authorized personnel only.
International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure it is protected with standard data protection clauses approved by the European Commission.
For more information on these rights please read the relevant guidance issued by the ICO.
If you have any questions or queries relating to these individual rights then please contact us.
Children's Privacy
We do not knowingly collect or store data from individuals under 16 years of age.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Do we process children’s data?
In order to shop with us online, you must be over 16 years old and we do not knowingly collect personal data from children under 16.
Contact Us
For questions or concerns about our Privacy Policy:
Email: cs@janitorialessentials.com
